As we sell skincare products,we do not accept returns or exchange items due to hygiene concerns. We can only offer exchanges if you receive a wrong/damaged product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Pictures of the damaged/wrong item must be provided. If the item is used,we cannot provide you with a return/refund/exchange.
Let us know if you received a damaged product through images and videos. We will review it and your refund will be processed, and a credit will automatically be applied to your card or original method of payment, within a certain amount of days depending on your bank account.
We currently ship in India only. Shipping time is 3-14 days depending on your location. We will send you tracking details on phone/email as soon as your order is shipped.
If you haven’t received a refund yet, contact your bank account or check your bank statement.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org